bio-x team is fully focused on providing first-level support to its customers. In case of any equipment or application problem or just general inquiry, please do not hesitate to contact us at Clients with our support contract can also call us on support mobile phone number (can be found in the support contract). In order to speed up problem solving, please supply the following information in your support inquiry:

  • customer ID (can be found in your support contract)
  • contact details (e.g. name and mobile phone number)
  • location details
  • problem description (as detailed as possible)

Support inquiry [contact_form lang=en]